BACKGROUND:
We understand that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, www.adamsandgreen.com (Our Site) and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.
Please read this Privacy & Cookie Policy carefully and ensure that you understand it.
1. Definitions and interpretation
In this Policy the following terms shall have the following meanings:
| “Cookie” | means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in Part 14, below; |
| “Cookie Law” | means the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2003 (SI 2003/2426) (as amended) and the relevant parts of the retained EU law version of the General Data Protection Regulation ((EU) 2016/679) (UK GDPR); and |
| “Data Protection Legislation” | means all applicable data protection and privacy legislation in force from time to time in the UK including the UK GDPR; the Data Protection Act 2018 (DPA 2018) (and regulations made thereunder); the Privacy and Electronic Communications Regulations 2003 (SI 2003/2426) as amended and all other legislation and regulatory requirements in force from time to time which apply to a party relating to the use of personal data (including the privacy of electronic communications). |
2. Information about us
Our Site is owned and operated by Adams and Green Ltd, a company registered in England & Wales under company number 07848135, whose registered office address is at Plot 9 Burma Drive, Hull, United Kingdom, HU9 5SD. We can be contacted by email at sales@adamsandgreen.com.
3. What does this policy cover?
This Privacy & Cookie Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies or privacy notices of any such websites before providing any data to them.
4. What is personal data?
Personal data is defined by the Data Protection Legislation as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
5. What are my rights?
Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:
- The right to be informed about our collection and use of your personal data. This Privacy & Cookie Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 15.
- The right to access the personal data we hold about you. Part 13 will tell you how to do this.
- The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 15 to find out more.
- The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold. Please contact us using the details in Part 15 to find out more.
- The right to restrict (i.e. prevent) the processing of your personal data.
- The right to object to us using your personal data for a particular purpose or purposes.
- The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
- The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
- Rights relating to automated decision-making and profiling. We do not use your personal data in this way.
For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 15.
It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep us informed.
If you have any cause for complaint about our use of your personal data, we would welcome an opportunity to resolve this with you: please contact us using the details in Part 15. If you are not happy with how we have attempted to resolve your complaint, you may contact the Information Commissioner’s Office.
6. What data do you collect and how?
Depending upon whether you are simply browsing Our Site or are a Client, we may collect and hold some or all of the personal data set out below, using the methods also set out below. We do not collect any ‘special category’ or ‘sensitive’ personal data or data relating to criminal convictions and/or offences, or in relation to children.
We collect the following types of personal data:
Contact Information: This may include your name, email address, postal address, phone number, and other similar contact details that you provide when contacting us through Our Site, by email or telephone.
Communication Data: This includes any correspondence or communication between you and us.
Usage Information: We automatically collect information about your usage of Our Site, including pages visited, time spent on the site, clickstream data, and referring URL, using our analytics software. This data helps us analyse website performance and user preferences.
Technical Information: We may collect technical information about your device and browser, using our analytics software, including your IP address, browser type and version, device type, operating system, and platform.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your browsing behaviour and preferences. Please see Part 14 below for more details about our use of Cookies and similar technologies.
Other Information: We may collect additional information not specifically mentioned here with your consent or as required by applicable laws and regulations. Please note that the exact information collected may vary depending on your interactions with Our Site and the services we offer. We only collect information that is necessary for the purposes outlined in this Privacy & Cookie Policy and as permitted by Data Protection Law.
7. How do you use my personal data?
Under the Data Protection Legislation, we must always have a lawful basis for using personal data. We will use your personal data in the following circumstances:
- To perform a contract with you.
- Where it is necessary for our legitimate interests (or those of a third party), for example:
- To develop our business
- To protect the security or integrity of our IT systems
- To manage our relationship with you as our client
- To administer our business
- To administer or improve Our Site
- To maintain records for legal and regulatory compliance
- To maintain or defend legal claims
Note that we will only rely on our legitimate interests to use your personal data if your interests and rights do not override those legitimate interests.
- Where we need to comply with a legal or regulatory obligation.
- Where you have consented to us using or processing your personal data (for example by consenting to receiving direct marketing communications from us). You have the right to withdraw consent at any time by contacting us.
- With your permission and/or where permitted by law, to market our products and/ or services to you. You will not be sent any unlawful marketing or spam, and you will always have the opportunity to opt-out of marketing communications at any time.
We will only use your personal data for the purposes for which it was originally collected unless we reasonably believe that another purpose is compatible with those original purposes and we need to use your personal data for that purpose.
If we need to use your personal data for an unrelated or incompatible purpose to that for which it was originally collected, we will inform you and explain the legal basis which allows us to do so.
We do not carry out automated decision making or any type of automated profiling.
In some circumstances, where permitted or required by law, we may process your personal data without your knowledge or consent. This will only be done within the bounds of the Data Protection Legislation and your legal rights.
With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email with information, news, and offers on our products and/ or services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the Data Protection Legislation and Cookie Law, and you will always have the opportunity to opt-out. We will obtain your express opt-in consent before sharing your personal data with third parties for marketing purposes and you will be able to opt-out at any time.
Third parties whose content appears on Our Site may use third-party Cookies, as detailed below in Part 14. Please refer to Part 14 for more information on controlling cookies. Please note that we do not control the activities of such third parties, nor the data that they collect and use themselves, and we advise you to check the privacy policies of any such third parties.
8. How long will you keep my personal data?
Where we collect any personal data, it will be processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected (including for the purposes of satisfying any legal, accounting or reporting requirements).
When deciding what the correct time is to keep the data for, we look at its amount, nature and sensitivity, potential risk of harm from unauthorised use or disclosure, the processing purposes, if these can be achieved by other means, and the legal requirements.
For tax purposes, the law required us to keep basic information about our customers (including identity, contact and payment information as well as information on the contracts we enter into with our customers) for six years after they stop being customers.
In some circumstances, we may anonymise your personal data for research of statistical purposes in which case we may use this information indefinitely without further notice to you.
9. How and where do you store my personal data?
The security of your personal data is essential to us.
To protect your personal data, we have put in place appropriate technical and organisational measures, including the following:
- personal data entered by you on Our Site is secured by SSL (secure socket layer) technology in transit and at rest to improve security. SSL secures connections and prevents impersonation or stealing of visitors’ information.
- we store personal data securely, including putting in place access controls, physical security, and secure backup procedures.
- we collect only the minimum amount of personal data necessary for our purposes.
- access to your personal data is limited to those employees, agents, contractors, and other third parties with a legitimate need to know and they are subject to duties of confidentiality.
- we conduct regular data security audits to identify and address any vulnerabilities.
- we keep our software, systems, and applications up-to-date with security patches and updates to address known vulnerabilities.
- we have in place procedures for dealing with data breaches. These include notifying you, acting quickly to identify and limit the breach and any consequences of the breach and/or notifying the relevant authorities where we are legally required to do so.
10. Do you transfer or share my personal data?
We may:
- share your personal data with other third parties if you specifically request this and have consented to it.
in exceptional circumstances, share personal data if we consider that there is a real risk of harm to you or to others. - on occasion, share your personal data with our professional advisers such as lawyers, bankers, auditors and insurers.
- share your personal data with HM Revenue & Customs, regulators and other authorities based in the United Kingdom if they request this.
- transfer your personal data to any new owner, if we sell, transfer, or merge parts of our business or assets. Any new owner of our business may continue to use your personal data in the same way(s) that we have used it, as specified in this Privacy & Cookie Policy.
- be legally required to share certain personal data, which might include yours, if:
- we are involved in legal proceedings
- we are complying with legal obligations, for example as regards safeguarding, terrorism, money laundering or drug trafficking
- we are complying with a court order
- we are complying with the instructions of a government authority
- be required to share certain personal data, which might include yours, by a regulatory body, for example in relation to a client complaint or regulatory breach or investigation.
If any of your personal data is shared with a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations under the law.
11. How can I control my personal data?
In addition to your rights under the Data Protection Legislation, set out in Part 5, when you submit personal data via Our Site, you may be given options to restrict our use of your personal data. We aim to give you control over our use of your data for direct marketing purposes (including the ability to opt out of receiving marketing emails from us), which you may do by unsubscribing using the links provided.
12. Can I withhold information?
You may access all areas of Our Site without providing any personal data at all.
You may restrict our use of Cookies. For more information, see Part 14 below.
13. How can I access my personal data?
If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.
All subject access requests should be made in writing and sent to the email address shown in Part 15.
There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.
We will respond to your subject access request within one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.
14. How do you use cookies?
Our Site may place and access certain first-party Cookies on your computer or device. First-party Cookies are those placed directly by us and are used only by us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve our services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
By using Our Site, you may also receive certain third-party Cookies on your computer or device. Third-party Cookies are those placed by websites, services, and/or parties other than us. Third-party Cookies are used on Our Site for the purposes of our analytics tracking system and advertisement re-targeting systems. These Cookies are not integral to the functioning of Our Site and your use and experience of Our Site will not be impaired by refusing consent to them.
All Cookies used by and on Our Site are used in accordance with current Cookie Law.
Before Cookies are placed on your computer or device, you will be shown a pop-up asking you to give your consent to set those Cookies. By consenting to the placing of Cookies you are enabling us to provide the best possible experience and service to you.
Our Site uses Google website analytics services. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how Our Site is used. This, in turn, enables us to improve Our Site and the services offered through it. Google and other similar analytics service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
Our Site also uses advertising Cookies to deliver relevant advertisements to you based on your interests. These Cookies track your browsing habits and help us display targeted ads.
The above services used by Our Site use third party Cookies to gather the required information. You do not have to allow us to use these Cookies, however whilst our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable us to continually improve Our Site, making it a better and more useful experience for you.
The Data Privacy & Cookie Policies for our third-party Cookie providers, which set out how personal data obtained through Our Site is processed, are available via the following link: Google Analytics
In addition to the controls that we provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently.
15. Types of cookies
Below are details of cookies you may encounter while visiting this website, including what information is being held, how long you can expect it to be stored, and how your experience of our website will change if you block individual cookies from being sent to your device.
Session cookie:
- Name: PHPSESSID
- Lifespan: Session
- Purpose: This cookie is set to ensure the user does not have any disruption to their user experience while accessing www.adamsandgreen.com. This cookie holds no personal information, it helps us provide our users with an uninterrupted journey through the website.
- Domain: www.adamsandgreen.com
16. How do I contact you?
To contact us about anything to do with your personal data and data protection, including to make a subject access request, please email us at sales@adamsandgreen.com. If you are making a subject access request, you should mark your email “Subject Access Request” in the subject header.
17. Changes to this Privacy Policy
We may change this Privacy & Cookie Policy from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.
Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy & Cookie Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date. This Privacy & Cookie Policy was last updated on 21 March 2024.
